For customers who wish to check-in before 13:00, we offer a special room for luggage.
Late check-out: between 12:00 – 18:00 –50% of a one night fee is charged. After 18:00, it will be considered an extra night of accommodation.
Maximum capacity of additional beds per room is 1.
Any type of additional bed or baby cot can be provided upon request and must be confirmed by Residence Central.
Pets are allowed. Additional fees may be charged.
Room payment can be done using credit (or debit) cards, VISA, MAESTRO OR MASTERCARD.
Hotel rooms are exclusively for non-smokers.
For smokers, we have a Special Place set up within Residence Central.
You can receive guests in your room between 8:00 am and 20:00 pm, free of charge. In case your guests stay in the interval 20:00 pm – 8:00 am, they will be charged the fees for a 2nd person and register at the front desk.
We reserve the right to debit our guests card regardless of their wish, in at least the following cases: in case you leave without making the payment, in case, by your activity, you have caused damages or degradations, in case you leave with objects that do not belong to you and forget to pay them at the front desk, and, in case you do not cancel the reservation at the above mentioned terms.
We will try to amiably solve, any dispute, issue, or complaint that might appear as a consequence of enforcing our policy, and when this is not possible, it will be referred to the courts of Braşov.
We reserve the right to refuse accommodation to intoxicated, disrespectful and turbulent customers, who, by their attitude, are detrimental to the image of Residence Central or disturb other customers. We reserve the right to evict the undesirable customers from Residence Central. Taking into consideration all the above, we also reserve the right to select our customers..
We consider that upon check-in at Residence Central, any customer is aware of the above mentioned terms and conditions and has implicitly accepted them..
THANK YOU FOR YOUR UNDERSTANDING AND COOPERATION!